Who We Are at Silversands Casino
We have been running Silversands Casino since 1999, and this page tells you who stands behind the platform, how we are licensed, and what we commit to every day.
Our Story Since 1999
We launched in 1999 as a small online casino with one goal: give Australian players a straightforward place to play real-money games without jumping through hoops. Back then the online casino market was young, payments were slow, and trust was scarce. We set out to fix that with fast payouts and plain terms.
Word travelled. Players who cashed out on time told their mates, and that word-of-mouth carried us through two decades of industry change, from the early downloadable casino era to today's mobile HTML5 platform. Along the way we added crypto banking, a live dealer studio of 40 tables, and a 5-tier VIP program, but the founding rule never changed: pay winners without drama.
What We Run Today
Silversands Gaming N.V. operates the platform under the brand you know, with a library of 300 games, 200 of them pokies, plus 35 table games, 15 jackpots and 10 crash games. Our lobby pulls titles from 23 studios, including Pragmatic Play, Evolution, Microgaming, Nolimit City and Play'n GO, so you are not locked into one studio's style.
Banking is built for Australia first. Deposits start at 75 AUD via PayID, Neosurf and CashtoCode alongside cards, e-wallets and five cryptocurrencies. Withdrawals process within 24-48 hours with no fees on either side, up to 8,000 AUD per day.
Our Licence and Regulation
We operate under licence ALSI-102404011-FI3 issued by the Anjouan Gaming Authority. The licence obliges us to keep player funds in segregated accounts, submit our RNG and payout reports for independent audit, and maintain dispute procedures that players can escalate beyond us to the regulator.
Regulated operation also means we carry out age verification. No player under 18 can hold an account, and we run KYC checks before the first withdrawal to confirm every account belongs to a real, verified person.
Security and Fairness
Every connection to silversands-aud.com runs over TLS encryption, which shields your login, your documents and your payment details from interception. Wallet balances and transaction records sit in segregated systems with access limited to the compliance team.
Game outcomes come from certified random number generators that we cannot influence. The studios we work with test their RNGs through independent labs, and our own audits confirm the published return figures. Provably fair checks are available on our crash and RNG table games, so you can verify each round yourself.
KYC is part of the same promise. We ask for ID, proof of address and payment method verification once, process it within 24-48 hours, and then withdrawals move without repeated friction.
Our Commitment to You
Responsible gambling is a condition of playing with us, not a footer link. You can set deposit limits, loss limits and session reminders in your account, switch on reality checks, or self-exclude for a set period at any time. If gambling stops being fun, call Gambling Help Online on 1800 858 858, free and confidential, 24 hours a day.
We also publish our bonus terms in plain figures. The welcome offer of 200% up to 150 AUD plus 50 free spins carries a 30x wager, a 75 AUD minimum deposit and a 30-day validity window, and that is the whole of it. No hidden clauses, no moving goalposts.
How to Reach Us
Behind the platform is a support and operations team working around the clock. Live chat is staffed 24/7, and email to [email protected] gets a reply from a real person, not a template. Our team handles account questions, withdrawal status and responsible gambling settings in English, Spanish and French.
If you ever think a decision we made was wrong, say so. Complaints that our agents cannot settle on first contact go to a senior reviewer, and licence-related disputes can be raised with the Anjouan regulator directly. We would rather fix a problem than argue about it.
Frequently Asked Questions
Who owns Silversands Casino?
Silversands Gaming N.V. owns and operates the casino under licence ALSI-102404011-FI3 from the Anjouan Gaming Authority, issued originally when we launched back in 1999.
Is Silversands Casino safe for Australian players?
Yes. All traffic runs over TLS encryption, games use certified RNGs, player funds are segregated, and KYC verification protects every account before the first withdrawal.
How long have you been operating?
Since 1999, making us one of the longest-running online casinos still serving Australian players under the same brand.
What responsible gambling tools do you offer?
Deposit limits, loss limits, session reminders, reality checks and self-exclusion, plus direct links to Gambling Help Online on 1800 858 858.